Almost impossible to talk to anyone on the phone and the website to make an appointment often does not work. Need to make an appointment with personal doctor, IT IS IMPORTANT, help!!! This situation has lasted too long and needs to be changed.My pharmacy mentioned that it is difficult to renew my prescription because the fax is constantly busy. Explanation: we receive lots of faxes, therefore ask the pharmacy to retry. The doctors secretary does not offer any other solution. Terrible staff!